QUESTION 1: How do you deal with conflict? People aren’t going to get along with each other all the time. It’s just a fact. Employers want to know that you can respond to conflict diplomatically, says job-search and interview coach Thea Kelley. If you’re a my-way-or-the-highway type of personality, you’re not going to get very far in the interview. Start off by emphasizing communication and respectfulness as a means to conflict resolution. For example, “I always take the person aside and discuss the issue privately. I listen actively to make sure I understand the other person’s point of view, and I work with the person to develop a solution together.” Stress that even if you both don’t completely agree on the end result, you tried to at least meet each other halfway. Pro tip: “Don’t non verbally communicate resentment when telling a story,” Kelley advises. “Aggressive body language and tone of voice can show that you harbor bad feelings.” QUESTION 2: Tell me about a time when you had
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